Last updated: July 13, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide, operate, protect, and improve the Service and Our apartment community, leasing, payment, resident, and property-management services. This Privacy Policy provides notice of how We collect, use, disclose, and otherwise process Personal Data. Your use of the Service is subject to the practices described in this Privacy Policy and any choices or rights available to You under applicable law. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The Mont does not sell Personal Data for money, but We may use analytics, advertising, pixels, cookies, or similar tools that applicable law may treat as Targeted Advertising or a Sale. You may exercise applicable rights by contacting Us using the information above or by using any opt-out or cookie-preference mechanism We make available. We may verify Your request, decline or limit a request where permitted by law, and retain or disclose information as necessary for leasing, resident services, security, fraud prevention, legal compliance, property management, recordkeeping, transactions requested by You, or protection of rights, safety, property, and legal interests. If You use an authorized agent where applicable law permits it, We may require proof of authorization and verification of Your identity.
Interpretation and Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Privacy Policy) refers to The Mont, 962 S 400 W, Salt Lake City, UT 84101.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Utah, United States
Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
Personal Data (or “Personal Information”) is any information that relates to an identified or identifiable individual. Personal Data may include, but not be limited to, information about prospective residents, applicants, residents, guarantors, occupants, visitors, vendors, and website users. The terms “Personal Data” and “Personal Information” are used interchangeably unless a law uses a specific term.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Targeted Advertising means displaying advertisements to You based on Personal Data obtained from Your activities over time and across nonaffiliated websites or online applications to predict Your preferences or interests, as defined by applicable law. “Sale” or “Sell” means an exchange of Personal Data for monetary consideration or other consideration where applicable law treats the disclosure as a sale. The Mont does not sell Personal Data for money, but in the event that certain analytics, advertising, or similar tools might be considered Targeted Advertising or a Sale under some privacy laws, we are providing You this notice.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). Usage Data may also include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
and as further explained below.
Website refers to The Mont, accessible from https://themontslc.com/.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service or interacting with The Mont, We may ask You to provide Us with certain Personal Data that can be used to contact or identify You, process leasing inquiries and applications, manage resident services, administer payments, communicate with You, and operate the property. Personal Data may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City, apartment or unit information, leasing preferences, application and screening information, payment and billing information, maintenance requests, amenity or package-service information, communications with Us, and other information You choose to provide
Usage Data
Usage Data is collected automatically when using the Service.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device’s unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device. Please do not provide sensitive Personal Data unless We specifically request it for a lawful property-management, leasing, accommodation, payment, safety, security, legal, or compliance purpose. Where applicable law requires consent to process sensitive data, We will obtain consent or provide another required mechanism before processing that information, and We will use it only for the permitted purpose.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies We use include beacons, tags, pixels, software development kits, scripts, and similar technologies to collect and track information, to improve and analyze Our Service, to measure marketing performance, and, where permitted, to support advertising or remarketing. The technologies We use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
- Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
Where required by law, we use non-essential cookies (such as analytics, advertising, and remarketing cookies) only with Your consent or another legally permitted basis. You can withdraw or change Your consent or opt out of certain analytics, advertising, Targeted Advertising, or Sale activities at any time using (i) Our cookie preferences tool (if available), (ii) any opt-out link or mechanism We provide, or (iii) through Your browser/device settings and legally recognized opt-out preference signals where We are required to honor them. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services. Without these, the Website cannot keep you logged in as you move from page to page.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website and prevent the cookie warning pop-up from appearing every time you visit a new page on our Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow Us to remember choices You make when You use the Website. They can such things as your login user ID, region, dark-mode preferences, or language settings so you do not have to re-enter them on future visits. These purpose Cookies provide You with a more personalized experience and minimize the requirements you have each time you access the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of Our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding leasing inquiries, applications, tours, resident services, maintenance, payments, amenities, package services, security updates, account notices, and other transactional or service-related communications, when necessary or reasonable for their implementation.
To provide You with news, special offers, property updates, leasing opportunities, resident events, and general information about goods, services, amenities, and events We offer, subject to applicable marketing laws and unless You have opted not to receive such information. Our marketing emails will include an unsubscribe mechanism where required by law, and We will not require You to agree to marketing texts as a condition of leasing or using the Service.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, measuring and improving promotional campaigns, supporting analytics and advertising tools, preventing fraud, maintaining property safety and security, complying with legal obligations, and evaluating and improving our Service, property operations, leasing, resident services, marketing, and your experience.
We may share Your Personal Data in the following situations, limited to the categories of recipients and purposes that are reasonably related to The Mont, the Website, leasing, resident services, payment processing, property management, safety, security, legal compliance, business operations, analytics, advertising, property-owner or asset-management and similar functions:
- With Service Providers and processors: We may share Your Personal Data with vendors, contractors, processors, and service providers who help Us operate the Website and property, host systems, process applications or payments, provide leasing, screening, resident, maintenance, communications, marketing, analytics, advertising, security, package, amenity, accounting, legal, compliance, or customer-support services, or otherwise process Personal Data on Our behalf. We require such parties to process Personal Data only as instructed or permitted by Us and to use reasonable confidentiality, security, and privacy safeguards.
- For business transfers and property-owner purposes: We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of Company or property assets, financing, acquisition, restructuring, change in property ownership or management, asset-management activity, or similar transaction involving all or a portion of Our business, the property, or related ownership interests.
- With Affiliates and property-related entities: We may share Your Personal Data with Our affiliates, property owners, property managers, asset managers, investors, and related entities for the purposes described in this Privacy Policy, in which case We will require those recipients to handle Personal Data consistently with applicable privacy obligations.
- With property-related business partners: We may share Your Personal Data with business partners that support property-specific services, amenities, resident benefits, communications, events, utilities, parking, insurance, package services, internet or technology services, advertising, analytics, or promotions, where permitted by law and subject to any opt-out rights that apply.
- Public Areas (public forums, public posting areas, etc.) If Our Service offers Public Areas, You should remember that when You share Personal Data or otherwise interact in the Public Areas with other users, such information may be viewed by all users and may be publicly distributed outside the initial Public Area where it was initially shared. Please do not submit Personal Data in any public or interactive area of the Website if one becomes available. If You choose to make information publicly available through any interactive feature, that information may be visible to others and You assume the risk of sharing that information with third parties in a Public Area.
- With Your consent or at Your direction: We may disclose Your Personal Data for any other purpose with Your consent or at Your direction, and We may also disclose Personal Data where necessary to comply with law, enforce agreements, protect rights, safety, security, property, or legal interests, prevent fraud, or respond to lawful requests.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer period is required or permitted by law. We will retain and use Your Personal Data to the extent necessary for such things, but not limited to, leasing inquiries, applications, screening, resident and account administration, payments and accounting, maintenance and property-management records, security and fraud prevention, tax and financial records, legal compliance, audits, dispute resolution, insurance, enforcement of agreements and policies, and protection of Our rights, property, residents, visitors, and business interests.
Where possible, We apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data. Unless otherwise stated, the retention periods below are maximum periods (“up to”) and We may delete or anonymize data sooner when it is no longer needed for the relevant purpose. We apply different retention periods to different categories of Personal Data based on the purpose of processing and legal obligations:
Account Information
- User Accounts, leasing, application, resident, guarantor, occupant, payment, maintenance, and property-management records: retained for the duration of Your relationship with Us and for the period reasonably necessary thereafter to administer the property, complete transactions, satisfy accounting, tax, leasing, housing, screening, legal, regulatory, insurance, audit, and recordkeeping obligations, resolve disputes, and enforce agreements and policies.
Customer Support Data
- Support tickets and correspondence: up to 24 months from the date of ticket closure to resolve follow-up inquiries, track service quality, and defend against potential legal claims
- Chat transcripts: up to 24 months for quality assurance and staff training purposes.
Usage Data
Website analytics, advertising, and cookie data (cookies, IP addresses, device identifiers, pixels, and similar identifiers): generally retained for up to 24 months from the date of collection unless a shorter period is configured in the relevant tool or a longer period is required for security, fraud prevention, legal compliance, or aggregated reporting.
Server logs (IP addresses, access times): up to 24 months for security monitoring and troubleshooting purposes.
Usage Data is retained in accordance with the retention periods described above, and may be retained longer only where necessary for security, fraud prevention, or legal compliance.
We may retain Personal Data beyond the periods stated above for different reasons:
- Legal obligation: We are required by law to retain specific data (e.g., financial records for tax authorities).
- Legal claims: Data is necessary to establish, exercise, or defend legal claims.
- Your explicit request: You ask Us to retain specific information.
- Technical limitations: Data exists in backup systems that are scheduled for routine deletion.
You may request information about how long We will retain Your Personal Data by contacting Us.
When retention periods expire, We securely delete or anonymize Personal Data according to the following procedures:
- Deletion: Personal Data is removed from Our systems and no longer actively processed.
- Backup retention: Residual copies may remain in encrypted backups for a limited period consistent with our backup retention schedule and are not restored except where necessary for security, disaster recovery, or legal compliance.
- Anonymization: In some cases, We convert Personal Data into anonymous statistical data that cannot be linked back to You. This anonymized data may be retained indefinitely for research and analytics.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.
Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards and supplementary measures where appropriate. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any Personal Data that You have provided to Us.
Please note, however, that We may need and reserve the right to retain certain information when we have a legal obligation, property-management need, contractual right, security need, or other lawful basis to do so notwithstanding Your request to delete it.
Disclosure of Your Personal Data
Business Transactions
If the Company or the property is involved in a merger, acquisition, financing, restructuring, sale of assets, change in ownership or management, or other business or property transaction, Your Personal Data may be transferred or disclosed to relevant owners, managers, investors, lenders, purchasers, advisors, or service providers. We will provide notice before Your Personal Data is transferred and becomes subject to a materially different Privacy Policy where required by applicable law.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us. We use commercially reasonable administrative, technical, and physical safeguards designed to protect Personal Data, taking into account the nature of the information and Our operations. We also require Service Providers and processors that process Personal Data on Our behalf to use reasonable confidentiality, security, and privacy safeguards and to process Personal Data only for authorized purposes. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to protect Your Personal Data, We cannot guarantee its absolute security.
Children’s Privacy
Our Service is not directed to children under the age of 16, and We do not knowingly collect Personal Data from children in a manner that would require parental consent under the Children’s Online Privacy Protection Act (“COPPA”). The Mont is an apartment community and may receive information about minors from a parent, guardian, resident, applicant, or guarantor for lawful leasing, occupancy, emergency contact, resident-service, safety, security, or property-management purposes. If You are a parent or guardian and You believe that a child under 16 has provided Us with Personal Data through the Service without required consent, please contact Us. If We become aware that We have collected Personal Data from a child under 16 through the Service without any required parental consent, We will take steps to delete that information or otherwise handle it as required by law.
If We need to rely on consent as a legal basis for processing information about a minor and applicable law requires consent from a parent or guardian, We may require that consent before We collect and use that information.
Marketing Emails and Text Messages
If You receive marketing emails from Us, You may opt out by following the unsubscribe instructions included in the email or by contacting Us. Even if You opt out of marketing emails, We may still send non-marketing messages, such as leasing, application, resident, payment, maintenance, legal, security, or account-related communications. If You choose to receive SMS or text messages from Us, message frequency may vary and message and data rates may apply. You may opt out of marketing text messages by replying STOP or using another opt-out method We provide, and You may request help by replying HELP where supported. Consent to receive marketing texts is not required as a condition of leasing, purchasing, or using the Service. We will send calls or texts using an automatic telephone dialing system or prerecorded/artificial voice only where permitted by the Telephone Consumer Protection Act and other applicable law.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: mntmgr@lpgres.com
By visiting this page on our website: https://themontslc.com/
NOTICE: If the Utah Consumer Privacy Act (“UCPA”) or another privacy law applies to The Mont and to Your Personal Data, You may have the ability to: (a) confirm whether We process Your Personal Data and access that Personal Data; (b) delete Personal Data You provided to Us; (c) obtain a copy of Personal Data You previously provided to Us in a portable format, to the extent required by law; and (d) opt out of the processing of Personal Data for Targeted Advertising or the Sale of Personal Data. Upon receipt of a request from You, we will review the request and respond in accordance with any then-existing applicable legal requirements governing Your request. However, We expressly reserve the right to deny any request that is not in violation of any law, regulation or applicable directive issued by a governing authority with jurisdiction over Our operations.